Privacy Policy for I Am Jo Webster

Effective Date: 14/03/2025

At I Am Jo Webster ("we," "our," or "us"), we are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website

www.iamjowebster.co.uk

(the "Website") or use any of our services.

By accessing or using our Website, you agree to the collection and use of your

information as described in this policy.

1. Information We Collect

We collect two types of information: personal and non-personal.

Personal Information:

This refers to data that can be used to identify you. We may collect personal information when you:

Register for an account on our Website

Fill out a contact form or survey

Subscribe to our newsletter or other marketing materials

Make a purchase or request services

Engage with our customer support

The personal information we collect may include:

Name

Email address

Phone number

Payment information (e.g., credit card details)

Shipping/billing address

Non-Personal Information:

We may also collect non-personally identifiable information, such as:

IP address

Browser type and version

Device type

Operating system

Pages you visit on the Website

Time and date of visits

Referring website addresses

This information is used to analyse trends, administer the site, and gather broad demographic information.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Website and services

Process transactions and send related information, such as order confirmations and receipts

Communicate with you, including responding to inquiries and sending customer support messages

Send newsletters, promotional materials, and other marketing communications (with your consent)

Analyse and improve our Website and services based on usage trends and feedback

Prevent fraud and ensure the security of our Website

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience and gather usage data. Cookies are small files that are stored on your device to remember your preferences and help us improve our services.

You can set your browser to refuse cookies, but this may limit your ability to use certain features of the Website. For more information, please refer to our [Cookie Policy](link to cookie policy).

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:

Service Providers: We may share your data with third-party service providers who help us operate our Website and deliver our services (e.g., payment processors, email marketing platforms, web hosting providers).Legal Requirements: We may disclose your personal information if required by law or in response to legal requests, such as subpoenas or government investigations.

Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred.

5. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.

Correction: You can request to correct or update any inaccurate information.

Deletion: You can request the deletion of your personal data, subject to certain exceptions.

Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in any marketing email we send.

Portability: You can request to receive your personal data in a structured, commonly used,

and machine-readable format.

To exercise any of these rights, please contact us at [email protected]

7. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so that we can delete such information.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites before providing them with your personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will post an updated version on this page and update the "Effective Date" at the top of the policy. We encourage you to periodically review this page for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

www.iamjowebster.co.uk

[email protected]

7 Bridge Cross Road, Burntwood Staffordshire, WS7 2BU